I am hiring for a Healthcare Program Manager to work in Oakland. This is a senior level role. The ideal candidate will bring 10+ years project and program management experience including experience managing other project managers. Healthcare, preferably provider experience is required. This is a 6 month contract. Please contact me if you are qualified and interested: ashroyer@kforce.com.
General Summary:
Provide hands-on project management and consulting services for organizationally-strategic and politically-charged efforts requiring a seasoned project leader with extensive organizational change and system transition experience. Immediate focus areas to be determined based on need. Examples of potential engagements: Concept-level analysis with people, process and technology components, as well as executive stakeholder engagement and “pulse checking”, buy-in and influencing, and planning and estimation work.
Resource will manage complex cross-functional engagements, projects or programs. Act as development coach to a team of consultants. Provide leadership for large cross-functional engagements and/or programs, identify opportunities for new programs or initiatives, and build relationships with a variety of organizational leaders.
Essential Duties and Responsibilities:
o Project/Risk Management: Plans, communicates, and maintains standards on how work is reviewed, communicated, and rolled-up. Uses corporate resources efficiently, and uses a consistent disciplined approach for resource loading and optimization. Manages and mentors project or program teams consisting of Lead and Senior Project Managers. Parachutes into troubled projects and gets them on track. Provides portfolio level risk analysis. Takes ownership of critical escalations and works with Senior Leadership effectively to get them resolved.
o Process Improvement: Leads teams through large, multi-phase strategic process improvement or organizational process re-engineering efforts. Teaches others how to employ best-in-class methodologies. Structures every process improvement/re-engineering effort for sustainability and broad acceptance.
o Change Leadership: Leads large organizational change efforts that result in major shifts in organizational behavior, structure, culture, work processes, and/or interfacing protocols with other parts of the organization.
o Leadership: Builds vision and shared understanding throughout the organization. Demonstrates integrity and principled leadership in all engagements. Sets quality and performance standards in large complex projects.
o Strategic Thinking: Facilitates start to finish strategic planning processes for functional or cross-functional teams. Applies the right strategic process and toolset based on the needs and desired outcomes of the client sponsor. Able to work with Senior Leadership as a trusted advisor and thought partner on strategic objectives. Is capable of helping Senior Leaders plan the translation of strategic direction into practical objectives and priorities.
o Problem Solving: Leads multi-functional teams on engagements requiring complex problem and root cause analysis. Tests root causes to create confidence that the right problems have been identified. Facilitates problem solving sessions for Regional or Regional/California/ National Senior Leadership Teams.
o Facilitation: Teaches others how to facilitate large and diverse groups with different viewpoints and goals. Brings groups to consensus through an inclusive synthesis of differing points of view.
o Solution Development: Manages multiple workgroups in the research and definition of solution alternatives – based on high-level (Concept) and detail-level (Definition) requirements, constraints and enablers. Provides a range of solution development services from organizational re-structuring to systems implementation. Develops comprehensive business cases.
o Communication: Encourages and models the open expression of diverse ideas and opinions. Serves as a role model for communication competence.
o Teamwork and Team Relations: Models interest-based problem solving and facilitates break-through trust and teamwork among conflicting groups across functions and entities.
o Service Orientation: Mentors others in customer service skills and service recovery. Empowers the customer to improve and manage their business processes.
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